Timelines & Deadlines

Important Registration Dates:

• Early Registration discount ends January 20

• ASA or NCGA banquet tickets guaranteed through January 20
• Registration refunds must be requested in writing by February 10
• Tour preregistration deadline is February 15
• No tour refunds after February 15
• Convention preregistration deadline is February 15
• Convention on-site registration begins February 29
  (based on availability)

Important Housing Dates:

• Hotel group rates guaranteed through January 26
• Reservations after January 26 are based on availability
• Hotel changes and cancellations must be made through housing bureau by January 26
• Hotel changes and cancellations must be made directly with hotel property after January 30*

*Please note that transferring the reservation information from the housing bureau to the hotel system will take a few days. Rest assured, the hotel will honor the booking with a confirmation number from Experient. Commodity Classic registration and housing operate on a first-come, first-served basis.

Changes, Cancellations and Cutoff Date

Reservations received after January 26 will be accepted on a space-available basis and may be at the hotel’s prevailing rate.

Changes and cancellations made by January 26 should be made through Experient. Please note that between January 27-30, Experient will transfer all reservation information to hotels.

After January 30, changes, cancellations and requests for new reservations should be made directly with your hotel.

Cancellation Policy

• Room must be cancelled 72 hours prior to arrival to avoid forfeiture of deposit.
• Guests must inform the hotel front desk upon arrival if departure date has changed to avoid possible early departure fee.
• Cancellation policy applies to all reservations.